Coffee Machine Repair Service Form

Fill in our repair service form below for your Gaggia / Saeco / Jura / Delonghi / Rancilio coffee machine.If you have any questions click on the contact us button .
Please note, filling in our service form below will require you to either register or sign in to your account to be able to complete it. You have no obligation after filling in our service form. Update: We no longer provide FREE Estimates from 12/11/2019. Estimates on all coffee maker is £30 which would be deducted from the repair cost if customers go ahead with the repair!

If you would like to know about our repair process please click on the button.

If you have a general enquiry or you want to know more about, this is the right button for you.

This page helps you to have a greater view over our pricing. Bear in mind, we inspect your coffee maker free of charge as long as we repair your model.

Please bring your coffee maker to us:

Opening times:

Monday-Friday 9am - 5pm
Saturday: Closed
Sunday: Closed
Our address
Mr Bean2Cup Webshop Ltd
150 B Greenford Road
Harrow
Middlesex,
HA13QP

If you cannot make it in regular business hours you can drop off your coffee machine and collect from our neighbour shop as below:

Conditions
1, You must print out 2 copies of the document we will send you in an automated in email, shortly after you hit the "Submit" button on this page
2, You must bring these 2 copies with you when dropping the machine off
3, You must put the machine in a box and securely tape it
4, You must write your reference number (shortly receive it in an automated email) on the box

Metro Food and Wine shop
150 Greenford Road
Harrow
Middlesex,
HA1 3QP
Their Opening hours:
Mon- Fri 6:30am -9am and 5pm-11pm
Saturday - Sunday 6:30am-11pm

We would recommend using UPS, Parcelforce, TNT on www.interparcel.com

I understand and accept that if I use a third party courier...

	I have to write a cover letter with a reference number and send it with my coffee maker. Failure to do this will delay the service time and you will be asked to provide proof of ownership! *
	I have to deal with any damage caused by third party courier and claim compensation if necessary, *
	I have to pack my machine according to this packing guide *

Terms and Conditions

	I declare that all details I have given above are correct and I take full responsibility for them according to the Terms and Conditions. *
	I agree with the storing policy which is due after 10 working days from the date I received a written estimate in an email. Fee is £2 a day, after 2 months the machine is going to be sold. *
	I am sending my coffee machine's water tank, power cable, coffee holder with the basket I use (only for manual machines), If not, our estimate will be based on what we receive from you by which you might be risking additional costs after repair. *
	I have read and understood the Terms and conditions *
	I declare the machine is older than 2 years old or not under manufacturer warranty, If it is we reserve the right to charge for inspection *
	I agree to pay £30 for inspection and estimate which would be deducted from my repair cost. If I do not go ahead with a repair I am obliged to pay £30 *

Repair Service Form

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Repair Service Form

Select brand

Search model

Is this your coffee maker?

Description of the fault

Select delivery method

Terms and Conditions

Your coffee machine details

Personal Detail

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Confirmation

May I help you?